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How do I place my order?
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To place an order online click on the ORDER link above
Or call 1-866-559-9449 from 8:00 a.m.- 4:45 p.m. central time, M-F, to be assisted by one of our knowledgeable service representatives.
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Is it safe to use my credit card?
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Yes, our website is a VeriSign
Secure Site! It is completely safe to use your credit card or personal check to
purchase your continuing education courses.
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How do I pay for my courses?
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We accept Visa, MasterCard, Discover, American Express, and checks or money orders as payment for course orders.
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What's your refund policy?
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If within 30 days you are not completely satisfied, and you have not completed your course(s), just call our Customer
Service Department at 1-866-559-9449 and we will refund your purchase price. Partial refunds will be determined by the number of courses completed vs the number of courses not completed.
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How does online continuing education work?
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Once a student purchases continuing education courses to renew their license, they are able to access the material using their name and date of birth. Once the course material is completed, the agent may print their Certificate(s) of Completion where allowed.
NOTE: Completion dates and times are based on Central Standard Time.
You have one year from purchase date to complete your course.
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How will you help me renew my license?
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Students may choose to take our courses online from their home or office. Once the student completes the course, the student receives a certificate of completion, and the appropriate state agency is notified, where required.
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Where can I find course descriptions?
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Click on "Order/View Courses" located on the home page. Select your state. Click on the course title to see a brief description of the course, the table of contents, and the number of pages in the book.
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What software or internet browser do I need to complete my courses online?
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We recommend using the Internet Explorer browser to complete your courses online. You will need Adobe Reader for printing certain documents. For a free download of Adobe Reader, click this link:
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How many credit hours will I receive for each course?
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The number of credit hours a student will receive for each course is listed to the right of the course title on the screen with the list of courses.
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Can I print additional copies of my certificate for a course?
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Yes. You can print as many copies as you want.
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How do I contact an Instructor or get technical support?
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To contact an Instructor or get technical support click here
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